Terms & conditions

Terms and Conditions

This document describes the terms and conditions and privacy policies applicable to the use of the services offered by Project Adamo within the site www.projectadamo.com and other related domains. Any person who subscribes to www.projectadamo.com or wishes to use the services offered, is entitled to do so but shall be subject to the Terms and Conditions and Privacy policies set forth in the “Terms and Conditions” document. These terms and conditions of sale shall be governed in accordance with the laws applicable in the Republic of Colombia. Any dispute arising from this document shall be submitted to the competent jurisdiction in accordance with Colombian law, and both Project Adamo and Project Adamo expressly waive any other jurisdiction that may correspond to them by reason of their present or future domicile.
It is necessary that the user READS, UNDERSTANDS and ACCEPTS all the conditions set forth in this document prior to registration as a user or the acquisition of products or services through www.projectadamo.com. By using this site, the user is fully accepting the conditions set forth in the Terms and Conditions and Privacy Policies of Project Adamo and therefore, the User is obliged to comply with all pre-established conditions without being able to claim ignorance of such Terms and Conditions and Privacy Policies.

SECTION 1 – LEGAL CAPACITY

The services offered by Project Adamo are only available to persons who have legal capacity to contract. The acts that minors perform on this site will be the responsibility of their parents or guardians and therefore, will be considered performed by them and the legal representation they have. Whoever decides to register a user as a company must have full capacity to contract on behalf of the entity and consequently bind the same to the terms set forth in the document “Terms and Conditions”.

SECTION 2 – REGISTRATION AND USE OF THE SITE

To become an authorized user of www.projectadamo.com, purchase products and access the promotions offered on the site, it is necessary to complete the registration form in all required fields with valid data in an accurate, precise and true manner. The user assumes the commitment to update the personal data used at the time of completing the registration form when necessary. Project Adamo is not responsible for the accuracy of the personal data provided by its users. Each user is responsible for the accuracy and veracity of the personal data entered in the system. Each natural and/or legal person can only be the holder of one account in www.projectadamo.com. If a person modifies or alters their personal data in any way possible to access more than one account and a fraudulent or malicious use is suspected or verified, www.projectadamo.com has the unappealable right to terminate the credits of this user, disable their accounts in the system and prosecute the offenders.

Project Adamo has the right to request any extra data or proof to corroborate the personal data entered by users. It also has the right to temporarily or permanently suspend users whose data are not confirmed and refuse to provide proof or extra data requested. If a user is suspended, Project Adamo may retract a purchase made by the user without any right to compensation.

When a new member registers, he/she will be provided with his/her email address or user name and a personal password that allows confidential and secure access to the site www.projectadamo.com. The user assumes full responsibility for keeping his password confidential as it allows him to make purchases and obtain personal information. The delivery to third parties of the personal password of each user does not involve the responsibility of Project Adamo The user is responsible for all transactions made from your account and your password must be personal and exclusive use. It is the user’s responsibility to notify Project Adamo immediately of any unauthorized use of your account or password. The sale, loan or transfer of password or account between users is strictly prohibited.

Project Adamo reserves the right to reject any registration request or to cancel at any time a previously accepted registration without being obliged to explain the reasons for its decision and without generating any right to compensation.

SECTION 3 – MODIFICATIONS TO THE AGREEMENT

Project Adamo may modify the Terms and Conditions at any time. The modified terms will become effective 10 days after their publication. Within 5 days after the publication of the new modifications, the user must contact www.projectadamo.com by email if he/she does not accept the new Terms and Conditions. If the user does not accept them, the user will be disqualified as a member. If the 5 days period expires, the user will be considered to accept the new Terms and Conditions and the contract between both parties will not be affected.

SECTION 4 – MEANS OF PAYMENT

The products and services offered in www.projectadamo.com can only be paid with the means of payment indicated in each specific case. The use of credit cards is subject to what is established in these Terms and Conditions and to what is agreed in the respective cases of opening contracts and regulations of use with its issuer. Project Adamo may determine purchase conditions according to the means of payment chosen by the user. Project Adamo has the right to determine the maximum amount of credits that the user can use per purchase and the user will be notified prior to initiating the payment process. The credits that are used by users will not be refunded in case of return of products.

SECTION 5 – FORMATION OF CONSENT IN CONTRACTS ENTERED INTO THROUGH THIS SITE

Through www.projectadamo.com, offers of goods and services will be made and may be accepted using the mechanisms offered. Any acceptance of an offer by a user is subject to a suspensive condition until the transaction is validated. For any transaction carried out on www.projectadamo.com, validation by the supplier is a requirement for the formation of consent. To validate each transaction, it must first be verified that the means of payment offered by the user is valid, the data recorded by Project Adamo on the site match those provided when the acceptance of the offer was made and that the payment is credited by the user. To inform the user about the validation of the offer, a confirmation will be sent to the same e-mail address registered by the user at the time of subscription. Consent shall be deemed to be formed from the moment this written confirmation is sent to the user and at the place where it was sent.

The sale and dispatch of products is subject to their availability. If for any reason, a product is not available, and Project Adamo was able to make a purchase of this unavailable product, Project Adamo will be notified immediately and will be remunerated the full value of the price paid for the product.

SECTION 6 – TERM OF VALIDITY OF THE OFFER AND PRICE

Offers on www.projectadamo.com will be valid until the effective date indicated in the promotion or until the quantities of products available for such promotion are exhausted. When no effective date is indicated in a promotion, it will be understood that the offer will be valid until the corresponding inventories are exhausted. The prices of the products and services published in www.projectadamo.com will only be valid for purchases made through this means. They will not be valid for other sales channels. All prices are expressed in Colombian pesos. The prices offered do not include transportation, handling, shipping and accessories that are not expressly described in the product descriptions.
It is possible that some products may have an incorrect price. If a typographical error is identified in any of the product prices, Project Adamos will be contacted prior to shipment and notified of the error. Products will not be shipped until the correct price is cancelled.

SECTION 7 – PROMOTIONS

Promotions offered on www.projectadamo.com will not be valid in other sales channels. When promotions consisting of price reductions or free shipping of one product for the purchase of another are offered, the two products must be delivered at the same place. Suppliers submit their promotions to the provisions of Law 1480 of 2011.
When discount coupons are offered, the value of the coupon, the minimum purchase amount to be able to use the coupon and the dates on which it can be used will be clarified. Coupons may be used by any natural person over 18 years of age. Coupons are not cumulative with other promotions and can only be used once per Project Adamo. The maximum purchase amount for the use of coupons is 1 million pesos.

SECTION 8 – DELIVERY OF PRODUCTS

The products purchased through our Marketplace Project Adamo are subject to the delivery conditions chosen by the user and the delivery conditions available in our Marketplace. The user will freely choose the address of the place of shipment.
After the payment is approved and the order is dispatched, Project Adamo will communicate by email to Project Adamo the delivery date of your order.
In case no one receives the order at the shipping address, a second attempt will be made within the next three days. If after this attempt no one receives the order, the user must contact our Marketplace to the email info@projectadamo.com and the cost of the new shipment is assumed by Project Adamo. If Project Adamo does not make a new shipment within 5 days after the second attempt, the product is declared abandoned and there will be no compensation. In such a case, Project Adamo will not be liable for products not received.
If Project Adamo chooses the payment on delivery, and does not cancel the totality of the product and shipment pre-established in the order, it is understood that there is a breach of contract and Project Adamo must cancel the value corresponding to the return of the products.
It is understood that any person who is in the place indicated by Project Adamo for the delivery of the products is authorized to receive the order, therefore, Project Adamo is exonerated from any claim arising from the delivery to be made in the place indicated by Project Adamo.

SECTION 9 – RETURN AND CANCELLATION POLICY

RETURNS OR REFUNDS (RIGHT OF WITHDRAWAL)
Project Adamo offers its Project Adamos the possibility to retract the purchase during the first 3 business days after delivery of the product.
The process to request a withdrawal is as follows:
Send an email within 3 business days after receiving the product to info@projectadamo.com with the reason for return and whether you require an equal product, a different one, or a refund. Note: it is important to be very specific about the reason for return.
After the email is reviewed by Project Adamo, Project Adamo will receive an email with a reverse logistics guide.
Project Adamo has 3 days after receiving the reverse logistics guide to deliver the product to the address indicated by Project Adamo.
The product must be in perfect condition and in its original packaging, including all packaging and labels.
When the product is received, the supplier performs the quality control which takes approximately 3 working days. When the condition of the product is determined and the exchange or refund is authorized, we will proceed with the option chosen by Project Adamo.
Money refunds will only be made by bank consignment to the account specified by Project Adamo.

WRONG PRODUCTS
If Project Adamo receives a product with characteristics different from those described on the page at the time of purchase, the procedure to request the product exchange is as follows:
Within 2 days after receiving the product, Project Adamo must take photos showing the wrong product and send them to the email info@projectadamo.com with the order number.
Once it is verified that the product arrived wrong, a collection guide will be sent to Project Adamo and Project Adamo is responsible for collecting the product in the same place where it was delivered and once the wrong product is collected, the correct product will be sent.
CANCELLATIONS
The cancellation of a purchase is only made if the supplier is not able to ship the product to Project Adamo due to lack of inventory and/or other force majeure reason. If this happens, Project Adamo will be notified and a refund will be issued. Refund times vary depending on the method of payment used.
Project Adamo can choose between the following refund methods
Voucher: Vouchers are valid for one year and must be used on a single purchase. The delivery time for this refund is 2 business days.
Bank consignment: The account holder must be the same person who made the purchase in www.projectadamo.com. The refund will be made within 3 business days.
To cancel an order for any reason, Project Adamo must write an email to info@projectadamo.com with the order number you wish to cancel. Orders can only be cancelled if they have not yet been shipped by the supplier.

SECTION 10 – INTELLECTUAL AND INDUSTRIAL PROPERTY

Absolutely all the content available to the user on www.projectadamo.com, including intellectual and industrial property, is the exclusive property of Project Adamo or the companies supplying the products. Users must refrain from reusing to reuse the content www.projectadamo.com without the prior consent of Project Adamo.

SECTION 11 – INTELLECTUAL PROPERTY OF THIRD PARTIES

Project Adamo has tools to ensure that the products purchased using our services are original and have been entered into the country legally. If in any way you as a user suspect that any product published in www.projectadamo.com infringes intellectual property or legal rights, please notify us at info@projectadamo.com to submit it for review.

SECTION 12 – LIABILITIES

Project Adamo will not be liable for loss of business opportunities or any indirect damage caused by the interruption of the transmission of the site. Every effort will be made to keep transmission error-free and uninterrupted but such conditions cannot be guaranteed. User accounts may be restricted or temporarily suspended in order to perform maintenance or make improvements to the site.

SECTION 13 – NOTIFICATIONS

Any comments or concerns regarding the Terms and Conditions or the Privacy Policy must be expressly notified in writing to Project Adamo at www.projectadamo.com.