TERMS AND CONDITIONS OF USE
PROJECT ADAMO
1. GENERAL PROVISIONS
This document establishes the terms and conditions of use of the website www.projectadamo.com , owned by PROJECT ADAMO SAS, a company legally incorporated in Colombia.
By browsing, purchasing, or using our services, you agree to these terms in full. If you disagree with any part, please refrain from using this site.
PROJECT ADAMO reserves the right to update or modify these Terms at any time and without prior notice. We recommend checking them periodically.
2. LEGAL CAPACITY
The services offered on this site are only available to individuals with legal capacity to enter into contracts. If you are a minor, an authorized person (parent or guardian) must assume responsibility for your actions and purchases.
If you register an account or make a purchase on behalf of a business, you represent that you have full authority to legally bind that entity.
3. REGISTRATION AND USE OF THE SITE
To purchase products and access promotions, you must register with real, valid, and up-to-date information. You are responsible for the accuracy of the information you provide and for any use of your account.
Each user must keep their password confidential. PROJECT ADAMO is not responsible for any misuse of the account resulting from improper handling of credentials.
We reserve the right to reject or cancel registrations, block accounts, or cancel orders if false information, fraudulent use, or suspicious behavior is detected.
4. PAYMENT METHODS
The products and services offered can only be paid for using the payment methods enabled on the site at the time of purchase, such as credit cards, debit cards, PSE, and other secure electronic payment systems.
Card use is subject to verification by the issuing entity. PROJECT ADAMO does not store or have access to sensitive financial information.
We reserve the right to set specific terms and conditions based on payment methods and to cancel orders if payment is not validated.
5. FORMATION OF CONSENT
All purchases made at www.projectadamo.com are subject to validation. The purchase agreement is considered valid once you receive order confirmation via email.
The sale is subject to inventory availability. If there is not enough stock to fulfill the order, the customer will be informed and offered a solution (exchange or refund).
6. SHIPMENTS
PROJECT ADAMO ships to all of Colombia and several international destinations.
Shipping costs:
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National shipments (Colombia): have a fixed cost of $18,000 COP .
- International shipping: has a fixed cost of $25 USD , not including taxes or duties that may apply in the destination country.
These amounts will be automatically added to your purchase total at checkout.
Delivery times:
- Domestic shipping: 3-7 business days after payment confirmation.
- International shipping: between 7 and 15 business days , depending on the destination.
During high-volume seasons (such as launches or promotions), delivery times may be slightly extended.
Important information:
- PROJECT ADAMO is not responsible for delays caused by third parties (shipping companies, customs or local authorities).
- If the order is returned due to an incorrect address or is unclaimed, the customer must pay for the new shipment.
- For international orders, taxes and customs charges are not included in the shipping cost and must be paid by the customer upon receipt of the package.
7. CHANGES AND WITHDRAWAL POLICY
At PROJECT ADAMO we do not offer refunds.
You can request a size or product change within 3 business days of receiving your order , following these conditions:
– The garment must be unworn, in perfect condition, with tags and original packaging.
– Product exchanges are not accepted for SALE, promotions, or items purchased with coupons.
– Shipping of the product for exchange is at the customer’s expense.
– Exchanges are not accepted for international purchases.
Process to request a change:
Write to info@projectadamo.com indicating:
– Order number
– Item you want to exchange
– Reference and desired size
Once we receive the product and verify its condition, we will proceed with the exchange.
8. PRE-ORDER PRODUCTS
Some items are available as pre-orders , meaning they are made to order or shipped subject to availability.
The estimated delivery time for these pieces is 15 to 20 business days from payment confirmation, or the specific date indicated at the time of purchase.
Please note that pre-order items cannot be exchanged or returned.
9. DISCOUNTS AND COUPONS
Items purchased with discounts, coupons, or during promotions cannot be exchanged or returned.
Coupons are for single use only and cannot be combined. They are only applicable to regular-priced products, unless otherwise indicated.
10. INTELLECTUAL PROPERTY
All content on www.projectadamo.com (photographs, text, design, logos, graphics, collection names, garment names, etc.) is the property of PROJECT ADAMO SAS and/or its creative partners.
Reproduction, distribution or use for commercial purposes is prohibited without prior written authorization.
11. PRIVACY AND DATA PROCESSING POLICY
PROJECT ADAMO values your privacy.
The data we collect when you register, make a purchase, or subscribe to our newsletter will be used exclusively for:
– Process orders – Send commercial communications if you decide to subscribe – Keep the history of your purchases and preferences
We will not share your data with third parties without your consent, except where required by law. You can request deletion of your data by writing to info@projectadamo.com .
12. LIMITATION OF LIABILITY
PROJECT ADAMO shall not be liable for service interruptions, technical errors on the site, or indirect damages arising from the use of the website.
We will do our best to keep the platform up-to-date, secure, and error-free, but we cannot guarantee continuous availability or complete accuracy of the content.
13. MODIFICATIONS
We reserve the right to modify these terms, as well as our privacy policies, shipping policies, or changes, at any time. Modifications will become effective 10 days after being posted on the site. Use of the site after these changes implies the
14. NOTIFICATIONS AND JURISDICTION
Any questions or comments regarding these Terms and Conditions should be sent to info@projectadamo.com . This site and its operations are governed by the laws of the Republic of Colombia. Any dispute will be resolved before the competent jurisdiction in Colombia.
